Fireside Pros’ Superior Repairs & Services


Fireside Pros offers maintenance, parts and both warranty and non-warranty repair services for Regency, Hampton, Kozy Heat, and Hearthstone heating appliance products, regardless of if they were purchased from us or you are not the original owner.


Service is also available on non-warranty issues for many other makes and models of fireplace heating appliances.

When you purchase a fireplace or stove from Fireside Pros, we offer the following services:

Chimney Relining


Prevent deadly carbon monoxide from penetrating through your unlined or deteriorating chimney. Most masonry chimneys are constructed with an inner liner of clay tiles. The purpose of this liner is to keep the heat of flue gases inside the chimney so the chimney can’t overheat the nearby combustible material, such as the framing and walls of your house, possibly creating a fire.


This liner also keeps carbon monoxide, moisture, smoke, creosote, and other by-products of combustion from seeping through the bricks and mortar of your chimney and leaking into your home. It’s easy to see, a secure chimney lining system is essential to the safety of your home and family.


If the original clay tile liner was never installed in the chimney, or the flue tile lining cracks, crumbles and deteriorates, Fireside Pros experienced service technicians can correct by installing a new UL listed stainless steel chimney relining system. To find out more about this effective, safe and economical relining of your chimney.

Chimney Cap Installation


An uncapped chimney allows rain, snow and other debris to enter your chimney, which leads to moisture damage and expensive repairs. It allows nesting birds and small animals to make a home and creates a fire hazard as burning embers and sparks escape through the open chimney.


Fireside Pros can correct this issue with a new, professionally installed chimney cap.

Crown Repair and Chase Cover Replacement


Leaky or damaged crowns and chase tops are potential hazards on brick chimneys and prefabricated metal fireplaces.


Fireside Pros technicians can eliminate these problems by repairing masonry and replacing rusty metal chase tops, with a new crown or a brand-new custom chase cover to fit your chimney.

Fireplace & Stove Installation


Fireside Pros offers professional installation and product support for everything we sell. Our experienced, factory trained technicians will provide prompt and courteous installation services, review the operating instructions with you for the proper use of your new wood, gas, or pellet fireplace, stove, or insert.


We test-burn the heating appliance in your home to ensure the job is completed to your satisfaction and all installations include a 2-year limited warranty. 


Count on Fireside Pros for the installation of gas logs, glass fireplace doors, mantels, surrounds, chimney liners and caps, or any fireside related needs.


Fireside Pros has preferred contractors, licensed plumbers, and electricians available to make the installation process seamless, and we oversee the submission and review of any permits if required by your township or municipality.

Fireplace & Stove Performance Troubleshooting


  • Poor draft causing your fireplace to smoke but not catch?
  • Wood stove or fireplace experiencing “blow-back” when trying to light it?
  • Gas unit “just won’t light, or stay lit”?



A Fireside Pros professional will visit and access the factors which make a fireplace or stove perform poorly and determine where your system needs help. We will give you a clear course of action and perform all work required for reasonable fees.


Let us help improve the performance and enjoyment of your fireplace or stove. Contact us and arrange for a service call today.

Share by: